Tuesday, June 12, 2007

&*$#

You know, some places should rename their "customer service" "customer disservice."
I think you know what I mean. We've probably all had those moments of dealing with a company regarding some issue with a purchase. And as we are talking with or emailing with the company representative thoughts cross our mind like, "Do you realize how unfriendly and curt your replies are?" "Did you learn manners from a teenage delinquent?" "Um, do you understand that customers are valuable to the future of your business?" "Did you forget to eat breakfast today?"
Aaaaaaaaaaggggggggghhhhhhhhhhh.

3 comments:

IBreakCellPhones said...

Ah, the bad old days of Customer Relationship Manglement.

Lynn said...

I know what you are saying and definitely have had my moments. But what bothers me even more is when I watch representatives of our Lord treat rude agents no different than the rest of the world treats them. That is what I find hardest is being Jesus to those rude people. Especially those telemarketers who will not take "no thankyou" for an answer.

Rachel said...

Yeah, been there - know what you mean! Just last week, in fact...